January 30, 2006
When we built our new barn in 1999 we were assured that we could have a computer in the barn and another in the house and they would be compatible. Any work that was saved on one would available on the other and vice-versa. It never happened. Late in 2004 we were having trouble with our computer (this had nothing to do with the fact that the two computers were not compatible) and I met Alan Silverman. He said he could solve my immediate problem and he could get the two computers working together. I was convinced he could do it. The next day Tildy and I left for a vacation. When we came home two weeks later everything was working the way it should have been doing from the start.
We were extremely pleased and have recommended Alan to some of our friends and they have been pleased with his efforts. Alan still comes to our house for teaching and problem solving.
Bill Davenport
Stone Ridge, NY
October 28, 2005
Alan was recommended to me by my pastor at St. Peter's parish in Rosendale. As for myself, I am a senior citizen(former teacher) who knew little about the mechanics of computers. I was in deep trouble and the computer needed much attention. Thanks to Alan(after spending an entire day here), the computer was back in working condition and I was signed up to a new Internet service and E-mail.
Alan has a wonderful, kind, patient manner in dealing with someone who needs instruction. I put complete trust in Alan and feel free and comfortable in contacting him when necessary.
Sister Dorothy Sinibaldi
Rosendale, NY
December 10, 2005
Here's what I have to say for publication...
Alan Silverman knows more about Dell computers and laptops than anyone I've talked with asking for assistance. He's more conversant and easier to reach than any of the techs that Dell employs as customer reps and technicians. Hooray for Alan.
Hal Levy
Hal Levy & Associates
186 Mohonk Road
High Falls, NY 12440
January 14, 2006
I have relied on Alan's computer expertise more times than I can count. He is always courteous, knowledgeable, and patient, and he invariably refuses payment, since we're a very small non-profit agency with limited resources. Over the years this must come to thousands of dollars of services he has given to Jewish Family Services. That, in and of itself, speaks volumes for his character. I highly recommend him to anyone who needs a computer geek they can trust!
Wendy Rudder - Director
Jewish Family Services of Ulster County
November 11, 2005
August and Sandra Girard
As a business owner who prepares income taxes and does bookkeeping for small businesses, computers are an important part of my accounting practice. Alan Silverman has become an integral part of keeping our computer systems running smoothly. We have Alan come to our office quarterly to service and maintain the over all integrity of our systems and have never had a problem. We have the following verbal commitment from Alan if we have a computer go down during the busy tax season - if we call he will come. We rest assured in that commitment.
August Girard
ADG Financial Services
Stone Ridge, NY
January 13, 2008
A computer, like many other things in life, is a double-edged sword. The wonders that can be accomplished through its use are often countered by mysterious failings that tend to cause users to pull out their hair by its roots! If you've used a computer, you likely know this to be true. For me, then, computer gurus fall into the same category as physicians and auto mechanics: finding a good one is paramount!
I have found one in Alan. I say this because he really knows computers. More than that, his level of patience is such that he can not only work through problems that initially stump him, but he has also been able to walk me through steps - as slowly as necessary - when that is what is required to correct those problems. (Having two computer mavens in my family who do not have that level of patience, this means a LOT to me.)
What makes Alan a treasure, however, is his concern and consideration. Just recently, when I was in my office and needed his assistance in resolving a problem before I left, I was dismayed to find that he was away from his office. I left a message and asked that he call me upon his return. Before too long, that call came. But he was not in his office. He was calling from the auto mechanic's. Knowing my time constraints, he had decided to call then and there to walk me through steps necessary to solve my problem - a job made all the more difficult by the fact that he did not have access to his computer to help him in this effort.
I have hit the trifecta, then. In Alan I have found someone who is knowledgeable, patient, and caring. Can't beat that!!!
Judith Greenfield
Healthcare Communication Project
Highland, NY
November 19, 2007
Gabriele Ramsbrock
Taxes N' Things PLLC
Roundup , Montana
June 12, 2006
Alan has a humanistic approach to computer operation. He recognizes that even in something as seemingly straightforward as a machine, there are elements of random uncertainty. This allows for a degree of diligent fluidity in his approach to tricky problems that results in any mess successfully untangled. He's been able to get "incompatible" computer parts and programs working well together, and to revive devices that seemed beyond salvation. His advice has been right-on, and I am very comfortable relying on his suggestions to keep my computers working for me.
Martin Lupowitz, D.C.
New Paltz, NY
It's been over a year since the Flood of 2005, and as I watch the Rondout Creek waters again rise and recede, I am remembering all the help I received last year. Alan Silverman was one of those who helped me, offering his excellent computer services for free!
Although my computer was not in the water itself, after a week of sitting in the humid, muddy office it began to groan and creak. Alan installed more memory without charging me, and offered to give me a refurbished computer free of charge if I needed it. The new memory was sufficient to keep me going as I dealt with the huge task of completely renovating my office.
Later I decided to buy a new computer from Alan, which has been working trouble-free since. Alan had to do a lot of tinkering to transfer all of my old programs to the new computer; some of those old programs were not fully compatible with the new XP, but Alan got every single program going despite that. And he did not charge for all the extra time he had to take to get all my old data transferred over.
My feeling was that Alan was moved by the huge ordeal I had to go through after extensive flood damage. He did not view me as a customer he could make a sale with, but as a fellow human being who needed help, and he offered what he could. I remain happy with my computer, and grateful for Alan's help!
-Martin Lupowitz, D.C.
Accord Chiropractic
November 17, 2005
Whenever I have a problem I call Alan and he helps me immediately. He has become one of my best and trusted friends even though we have never laid eyes on each other.
Barbara L.
Bronxville, NY
January 14, 2006
ALAN SILVERMAN -- TESTIMONIAL December 3, 2007
As a still-at-work reporter who got into journalism nearly 50 years ago on a manual Underwood typewriter, my new-age relationship with my computer was a nervous and tentative one - until recently. Then a friend introduced me to Alan Silverman, a digital wizard who graduated from the innards of IBM.
He designed a whole new system for my computer, simple enough for a stone-ager to use and even enjoy. My nerves and frustrations have faded.. Even better, he is quickly available by phone to guide you through any glitch produced by the quite fallible Internet. Compared to my ever-jitterty past, my work-day has become sane and sometimes even breezy.
I recommend Alan with no reservation.
Syd Schanberg
NY, NY
Syd Schanberg
In 1975 Syd was awarded the Pulitzer Prize for international reporting "at great risk." His book, The Death and Life of Dith Pran was made into the movie The Killing Fields.
March 08, 2010
Jolanta Benal
Brooklyn, NY
October 17, 2007
Picking myself up off the ground, I remembered reading a classified ad in the Bluestone Press saying to call a certain number if you needed computer assistance. I retrieved a copy of the newspaper from my paper recycling bin, found the ad and dialed the listed phone number. A man named Alan Silverman, who had a pleasant voice and a reassuring manner, answered the phone and after I explained my problem, he said he was sure it could be corrected and told me he would be at my house in an hour.
True to his word, Alan arrived and after a shorter-than-I-had-expected-amount-of-time, my book was found, restored to my computer and my blood pressure returned to normal. I have had to call Alan several times to solve one computer problem or another over the past few years and each time he has come to my rescue and restored my sanity with his technical know-how and calm demeanor. Besides being a computer Wiz, Alan is a compassionate and kind hearted man I have come to think of as a friend. Thank goodness for Alan Silverman's brain power and gentle kindness.
Ron Lackmann
High Falls, NY
May 17, 2008
Thank you ever much for your help with my computer! I am amazed by your knowing what was the matter at a distance! And your calm and assurance to my near hysteria was more becoming to a spiritual guru than to a neighbor from Stone Ridge! That is to show that kindness and compassion are not exclusive of robes wearing exotic people! And to top it all off, when I said that I was so unsettled because I am trying to stop foreclosure, you did not want to charge me! And reading the testimonials, I see I am not the only one that is been graced by your compassion! I am still hoping to meet you, and showing you my paintings and jewelry, that I would be so happy you would like something, as kind of return of positive energy.
This world shines brighter with your light in it!
Thank you again
Beatriz C.
Accord, NY
June 7, 2009
David Tully
Dubai
October 11, 2006
She told me how wonderful and incredibly knowledgeable he is when it comes to computer repair. She gave me his number and I called him immediately. I am a single mother going to college full time and I am a computer dead head. I don't want to even pretend to know anything about these crazy machines.
I was in the middle of a computer crisis for college when Alan told me to bring the computer right over and he would give me a replacement one while I was waiting. I explained that I didn't have a lot of money and he said that's fine I won't charge you. What a blessing. Alan not only didn't charge me but he has been an asset and blessing in my life. He is dependable, honorable, kind, prompt, and hardworking and goes out of his way for people. He has blessed my life and I would refer him to everyone.
He is an asset to the world of life, especially the world of computers. He fixed my problems with computers and reminded me of what true unconditional serventhood is all about. May he be forever abundantly blessed.
Kristine V.
Kerhonkson, NY
June 16, 2006
A few years ago I came across a notice in a bulletin re: computer repair. This was in a local print/copy shop. I asked the owner if she knew anything about it and she said she heard only good things about Alan. That certainly appealed to me. As a widow with three children, I definitely needed someone I could trust in terms of getting my computer running the way it should at an affordable cost.
Upon checking my computer out, Alan let me know what had to be done. It sounded pretty overwhelming to me so I asked him if he could just do $40 worth of repair. I told him about my financial situation and why I was requesting what I did and do you know what? Alan not only fixed my computer and what was ailing it but he added a bunch of safeguards (to lessen the probability of the kids messing it up) and some fun programs as well. We talked several times over the phone and, when I went to get the computer, I spent a couple of hours at his office with him explaining things to me. He did this solely to help me maximize the use of the computer in terms I could understand. He never asked me for more than I could afford to pay at the time.
Since that time, I have purchased a computer through Alan and had him do maintenance a few times. Sometimes the kids have a way of really messing things up with the computer. He always has time to answer what must be the simplest questions to him and is always willing to go above and beyond whatever the situation might be. I have had many conversations with him and consider him a friend. I even invited him to my wedding.
If more people would provide the kind of service Alan gives his clients, the world would certainly be a better place. He is a man of integrity. I have recommended him to many people and will continue to do so.
Sincerely,
Nancy L.
Shokan, NY
December 7, 2005
Mary Beth Pfeiffer
Stone Ridge, NY
Mary Beth Pfeiffer
December 8, 2005
Rob Miraldi
Professor of Journalism
http://www2.newpaltz.edu/~miraldir/
Robert Miraldi
April 17, 2008
Melissa Holbrook Pierson
I'm not sure if Alan Silverman is conversant with the Black Arts or not, but he certainly speaks to the spirits that live inside my computer. Sometimes they get in a bad mood, and Alan coaxes and cajoles and sweet-talks them into being nice to me again. Which is a good thing, since I am utterly, utterly lost without them. They are my living, and my lifeline. Alan gives generously of his time and his expertise and his good humor. If I hadn't found him when I did, there would have been a small mushroom cloud visible on the horizon over my house. But I did find him. I wouldn't think of letting him go. And now he's on speed-dial.
Melissa Holbrook Pierson - author
Kripplebush, NY
February 16, 2006
Matthew Silverman
Editor-Writer
High Falls, NY
November 23, 2005
because his sculpture in his garden is a cross between a spanish bull and a viking ship, i have renamed alan silverman "thor the matador". I have also named my computer "the thor special", written in blue magic marker above the read only dvd slot.
two hard drives, a sound card, and all the bells and whistles are healthy on "the thor special," and it sneezes at viruses. my next project is to have alan wire my crockpot and woodstove into the high speed internet. IBM's loss is my gain.
sincerely,
alec emerson (i have known alan for ten minutes.)
Accord, NY
And Alec is a poet too. He is also tied with Bruce Golden for being the biggest wiseacre among all my clients. (see below).
Ralph Waldo Emerson (left) in his 30's. Alec Emerson at 35 and young friend (right), 1982.
February 14, 2007
Just spent a little time reading your web site. I also read the trustimonials which I know you paid enormous bribes to secure. Nobody is THAT good. Is it some sort of virtual reality trick? Where are the ones from your wife and kids? Actually Alan I was very impressed by your work. You provide a service that is hard to find and you do it with integrity and wonderful wit. I don't like paying for it but what else can you expect from a Brooklyn Jew? You answer my questions immediately and with skill and great patience. The problem for me is that I just don't get it. Like this AVG thing. I tried to follow your lead and I could not even find the icon. Not even step one and that was the easy part. So do I pay you to install the"free" version or pay them. Nothins really free. But most of all I do want to tell you that I think you are a really good man and I trust you... which is not something I say very often. Happy Valentine's Day..I hope you get a little.
with large love bytes bkg
Bruce Golden
Somewhere in the woods near Ashokan Reservoir
Bruce is currently tied with Alec Emerson for being the biggest wiseacre among my clients. (see above.) He also writes a column for the Blue Stone Press
October 18, 2005
He arrived bearing fresh tomatoes from his garden, as well as a carload of computer parts. Despite the pain in his knee from a recent injury, he spent a lot of time crouched down connecting cables and wires with fastidious attention to detail and gentle care. After the system was all hooked up, over many cups of coffee, he spent more thoughtful time browsing through programs, making sure all was as it should be and that I understood what was what. In between, we shared brief exchanges about ourselves, literature, film, and a few tragi-comic aspects of current events.
So much for my stereotypes about computer nerds. And when I get into technical trouble, this rare human being is there to help me.
Judith R.
December 12, 2005
Carolyn E. Hansen, Esq.
Stone Ridge, NY
December 9, 2005
Larry B.
Adjunct Professor of Communication/Media
SUNY New Paltz.
November 8, 2005
The Silverman experience is a throwback of the long forgotten neighborhood pharmacist who took the time to listen and you were on first name basis with
Silverman is the Real Deal
In Silverman I trust!
Clarence Sommerville
Stone Ridge, NY
July 30, 2006
This note is to thank you for the work you did installing and getting the Boughton Place computer program up and running. You were very gracious and accepted a home-made lasagna dinner from me as an expression of appreciation. At the time, my computer had collapsed, and while I bought a new Dell, there was the question of installing software from the old one. I hopelessly got everything mixed up, and it took your expertise to untangle the mess.
Boughton Place is a non-profit 501-c3 organization that is an adult education center for 're-inhabiting the earth'. We affirm the inter-connectedness in the universe of all that is, whether the activities take place in the conference center, around the campfire, into the psychodrama theater, the TimeLine Garden Labyrinth or the co-housing residence. We need the website and the computer to further our work, and your support for us is valued. It is good to know I can call with a question, and you are willing to help and work things out first over the phone, and then as needed.
In appreciation,
Clare Danielsson
Clare Danielsson PhD T.E.P.
Boughton Place - President/Steward
150 Kisor Road, Highland NY 12528
Phone: Home 845-691-7578 Work 845-691-2888
Clare Danielsson died on February 8, 2007. She had a great and powerful spirit. It was an honor to have known her for the short time I did.
June 22, 2006
Trust and Rely
For there's no better guy
When with computers you're dealing
He knows ways of healing
Or will help you invest
In the topmost best
That your purse can afford
So, of course, he's adored.
For his heart is so true
That he'd never screw you.
So when it comes to a glitch
Or a toggle switch
Trust and Rely
For there's no better guy
Besides the which
He deserves to be rich!
I even heard the rumor
He's got a sense of humor!
With many thanks from one under the curse
Of putting her feelings into verse.
Janet H.
New Paltz, NY
December 9, 2005
Alan was recommended to us by a friend, and we have been absolutely delighted by his advice and technical services. Alan has all the technical knowledge one could ever hope to encounter, but what sets him apart is he tailors his recommendations to our budget and expectations. He keeps us informed about the newer products and innovations, but he does not push them on us and gives us his honest opinion about them. We are very fortunate to have such a dependable and delightful guy looking out for us.
Richard and Tracy McNally
High Falls, NY
That was easy to do Alan!
Rich
December 22, 2005
With computer users ranging in age from five to fifty, our household is technology dependent in a variety of realms: business, academics and recreation. When we first contacted Alan, we were having constant problems with computer viruses, and to our great relief, he was able to help us where at least two other computer specialists had failed. Since then Alan has gone on to help us find a new computer, install a system for our teenage son, tutor us in using the internet, answer questions and much more - all at an extremely reasonable rate.
Alan is not just a technical wizard though, he is an educator. He is genuinely interested in helping us solve our own problems and always takes extra time to explain what he's doing and how the computer works. He is a pleasure to work with and we are truly lucky to have him here in the Hudson Valley.
Chris and Brooke Cole
Stone Ridge, NY
December 11, 2005
sandy krupp
stone ridge cabinetworks
November 29, 2005
Janine and Adam Weil
Accord, NY
214 W. 39th Street Suite
NY, NY 10018
December 10, 2005
I found Alan through an advertisement in The Blue Stone Press, our local newspaper. He networked my two computers, speeded up a lagging wireless internet connection and taught me and my computers all kinds of nifty tricks. It was all so much fun I barely blinked when he presented his bill.
Just recently I installed a new monitor without Alan's help and my Dell Dimension was so upset it shut down of its own accord and refused to boot up. I called Alan and left a message conveying my distress -- it was a snowy Friday night after dinner - turned on the TV and tried to forget my dead computer upstairs.
Alan called within the hour and talked me through CPU CPR. Within ten minutes my computer was not only revived but purring. Needless to say I was overjoyed.
In quiet moments I suspect Alan implanted my computers' brains with some kind of gizmo or spell which has put them in his thrall - I'm sure he's quite capable of such a thing. But he's the kind of nerd one trusts implicitly (just check out that picture on his website) and I continue to entrust him with my livelihood and don't hesitate to open the door when he shows up to exert his charm and his expertise on my recalcitrant machines.
Bonni Banyard, Bookkeeping
Kerhonkson NY
December 12, 2005
Judith Karpova
Kerhonkson, NY
December 16, 2005
Alan is a computer geek who can also talk to those who are novices in the computer field. He is willing to share his knowledge and love of working with computers (and gardening) with others. (I knew I could trust him when I drove up to his house and discovered an elaborate patch of heirloom tomatoes and bamboo outside his door.) He is easy to reach and responds quickly to your inquiries. I would gladly return to him for help again, should I need it.
MargeB
Kerhonkson, NY
December 10, 2005
I would like to take this opportunity to extend our thanks for a job well done at the Davenport's residence in providing our customer with a top-notch, home based computer system. Your expertise and dedication in the design, installation and follow up training made our LAN installation a success. Mr. And Mrs. Davenport are extremely happy with the final product. I also want to thank you for the repairs performed on our daughter's PC. It now works well, lot better than it had been, and she now spends a great deal of time on it.
Again, thanks for all of your valuable assistance and I/we look forward to working with you again in the future. Please feel free to post this on your website as I believe more people should be aware of the excellent services you provide.
Warmest regards,
Tom Knowles
High Falls, NY
December 14, 2005
Dawn
High Falls NY
January 14, 2006
I regret the delay in responding but wanted to express some of the ways in which I have appreciated your assistance - starting from the day I phoned you from Best Buy having attempted to upgrade my PC and having little inkling as to what I needed to consider. Very patiently you asked me the right and pertinent questions and from then on I felt I was dealing with someone I could trust and depend on to get me started. The equipment I purchased from you is excellent, fair priced and dependable.
During the time I have come to know you I have found you to be exceedingly knowledgeable, wise, practical, caring and patient. You have also demonstrated the wisdom and honesty to say when you didn't know! I thank you and express my appreciation for your professionalism and personal regard.
Should you want or need further elaboration, please let me know. I hope you have been well and I wish you and your family a Happy New Year.
With warm wishes,
Neshama
PS I give Alan Silverman permission to post this note on his web site
December 29, 2005
~ Cindy Sweeney
small business owner
Rhinebeck, NY
Rhinebeck and Stone Ridge, NY
June 22, 2006
Best regards,
Elizabeth Cornell
Owner, Cornell Editing Services
December 13, 2005
Best regards from your friends,
Wendy Henderson
Kent Korber
February 14, 2007
Violets are blue
When I use my computer
I give thanks to you.
Happy Valentine's Day
Love, Kathie [aka The Boss]
Blue Hill, ME
Home Page Writing Trustimonials Right Way
Email me
If the above link doesn't bring up your email program, copy and paste this address into an email: alan.silverman.computers@gmail.com